2.1 Introduction
This Privacy Policy explains how NIMRYX.AI collects, uses, stores, shares, and protects personal data and operational data.
NIMRYX.AI is used by logistics companies, transporters, drivers, customers, office users, and other authorised parties.
2.2 Data We Collect
NIMRYX.AI may collect:
Account Data
- Name
- Email address
- Phone number
- WhatsApp number
- Company name
- Role and permissions
- Login activity
- Device/session information
Driver Data
- Driver name
- Driver phone number
- Driver ID details where provided
- Driver nationality where provided
- License details where provided
- Assigned trips
- Location during active trips
- Driver-submitted notes and expenses
Vehicle and Transport Data
- Truck plate number
- Trailer number
- Container number
- Vehicle type
- Vehicle documents
- Transporter details
- Job assignment details
Location and Movement Data
- Current GPS location
- Last known location
- Route snapshots
- Origin/destination arrival
- Border/customs/port/checkpoint events
- Toll crossing events
- Stop duration and ping count
- Road/highway information where available
- Speed, heading, and accuracy where available
Shipment and Job Data
- Job number
- Pickup and delivery details
- Origin and destination
- Cargo description
- Consignee and shipper details
- Customs and border data
- Job milestones
- Job notes
- Status updates
Document Data
- Uploaded documents
- Invoices
- Packing lists
- Bills of entry
- Receipts
- Permits
- Proof of delivery
- Driver documents
- Vehicle documents
- AI-extracted fields from documents
Expense and Costing Data
- Fuel expenses
- Toll expenses
- Border/customs/port expenses
- Parking expenses
- Driver allowance
- Loading/unloading charges
- Repair/breakdown costs
- Receipts and supporting documents
- Approval status and audit history
Communication Data
- Messages between office, transporter, and driver
- Attachments sent in chat
- System notifications
- Delivery/read status where available
2.3 How We Use Data
NIMRYX.AI uses data to:
- Create and manage logistics jobs
- Assign drivers and vehicles
- Track active trips
- Show live location to authorised office users
- Detect arrival at origin/destination
- Detect stops, tolls, borders, ports, checkpoints, and route events
- Generate movement timelines
- Support job costing and expense approval
- Process documents using AI/OCR
- Enable communication between office, transporter, and driver
- Provide dashboards, reports, analytics, and audit logs
- Improve safety, compliance, efficiency, and customer visibility
- Secure the platform and prevent misuse
- Provide support and troubleshooting
- Comply with legal, tax, audit, and regulatory obligations
2.4 Location Tracking
Location data is collected only for authorised operational purposes, mainly during active trips.
Location data may be used to:
- Show the current location of a driver/truck
- Confirm arrival at pickup/origin
- Confirm departure from pickup/origin
- Confirm arrival at destination
- Detect toll, border, customs, port, checkpoint, or route events
- Measure stop duration
- Create route snapshots
- Support customer updates and operational audit
- Support cost detection, including toll and route expenses
Location tracking should not be used for personal surveillance outside active logistics operations.
2.5 Legal Basis
Depending on the user, organisation, and jurisdiction, data may be processed based on:
- User consent
- Performance of a contract
- Legitimate business interest
- Legal or regulatory obligation
- Safety, security, audit, or fraud prevention needs
- Authorised employer/contractor logistics operations
Organisations using NIMRYX.AI are responsible for ensuring they have a valid legal basis for entering, collecting, and processing personal data of their staff, drivers, subcontractors, transporters, customers, and other parties.
2.6 Data Sharing
NIMRYX.AI may share data with:
- Authorised users within the same organisation
- Assigned transporters
- Assigned drivers
- Customers or consignees where shipment visibility is enabled
- Cloud hosting providers
- Database providers
- Map/geocoding providers
- Messaging providers
- AI/OCR providers
- Support and security providers
- Government, legal, or regulatory authorities where required by law
NIMRYX.AI does not sell personal data to advertisers.
2.7 International Transfers
NIMRYX.AI may use cloud and technology providers located in different countries. Data may be processed or stored outside the country where the user is located.
Where required, NIMRYX.AI and its customers should use appropriate safeguards for international data transfers.
2.8 Data Retention
NIMRYX.AI keeps data only as long as needed for operational, legal, contractual, billing, tax, audit, security, and compliance purposes.
Suggested retention rules:
- Live location: overwritten continuously during active trip
- Raw GPS pings, if stored: 30–90 days
- Movement events: retained as part of job history
- Job documents: retained according to customer policy and legal requirements
- Expense records: retained according to accounting/tax requirements
- Audit logs: retained for security and compliance
- Closed account data: deleted or archived according to contract and law
2.9 Security
NIMRYX.AI uses reasonable technical and organisational measures to protect data, including access controls, authentication, encryption where appropriate, audit logs, role-based access, and restricted data access.
No system is completely secure. Users are responsible for protecting passwords, devices, API keys, and authorised access.
2.10 User Rights
Depending on applicable law, users may have rights to:
- Access personal data
- Correct inaccurate data
- Request deletion
- Restrict processing
- Object to certain processing
- Withdraw consent where consent is used
- Request data portability
- Complain to a data protection authority
Requests can be sent to: nimryxai@outlook.com
Some data may need to be retained for legal, operational, billing, security, audit, or dispute reasons.
2.11 Children
NIMRYX.AI is not intended for children and should not be used by individuals under the legal working age or under the age required to operate commercial transport services.
2.12 Changes to This Policy
NIMRYX.AI may update this Privacy Policy from time to time. Material changes may be notified through the platform, email, or website.