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Terms of Service

Last updated: 26 June 2026

These Terms apply to NIMRYX.AI, including the web control tower, transporter portal, driver mobile application, Android/iOS apps, APIs, AI document extraction, live movement tracking, job costing, messaging, and related logistics software services.
On this page
1.1 Introduction 1.2 Service Description 1.3 Accounts & Access 1.4 Driver & Location Tracking 1.5 Google Maps / Navigation 1.6 AI Document Extraction 1.7 Job Costing & Toll Estimates 1.8 Customer & Shipment Data 1.9 Acceptable Use 1.10 Third-Party Services 1.11 Availability & Support 1.12 Intellectual Property 1.13 Confidentiality 1.14 Limitation of Liability 1.15 Suspension & Termination 1.16 Governing Law

1.1 Introduction

These Terms of Service govern your access to and use of NIMRYX.AI, a logistics, transport, trucking, customs, trip management, movement tracking, document management, AI extraction, messaging, and job costing software platform.

By accessing or using NIMRYX.AI, you agree to these Terms. If you are using NIMRYX.AI on behalf of a company, transporter, broker, shipper, consignee, logistics provider, customs agent, or other organisation, you confirm that you are authorised to accept these Terms on behalf of that organisation.

1.2 Service Description

NIMRYX.AI may provide features including:

  • Trip and job management
  • Driver and vehicle assignment
  • Transporter portal access
  • Driver mobile app access
  • Live location and movement tracking
  • Origin, destination, border, customs, port, checkpoint, and toll event detection
  • Route history and movement timeline
  • Job costing and trip expense tracking
  • Fuel, toll, border, customs, port, parking, allowance, repair, and other expense tracking
  • Document upload and storage
  • AI-powered document extraction, classification, and naming
  • Messaging between office, transporter, and driver
  • Customer updates and shipment tracking
  • Reports, dashboards, and control tower analytics
  • API integrations and third-party service connections

NIMRYX.AI is a logistics technology platform. It is not a customs authority, transport authority, legal advisor, tax advisor, insurance provider, or government agency.

1.3 Accounts and Access

Users must provide accurate account information and keep login credentials secure.

Each organisation is responsible for:

  • Managing its own users
  • Assigning correct access roles
  • Removing users who no longer need access
  • Ensuring drivers and transporters are authorised
  • Ensuring uploaded data is lawful and accurate

You must not share login credentials, impersonate another person, or access accounts without permission.

1.4 Driver and Location Tracking

NIMRYX.AI may collect driver location data during active trips to provide live tracking, movement events, route snapshots, toll detection, origin/destination arrival detection, border/customs/port/checkpoint visibility, ETA, operational status, and logistics audit records.

Location tracking should only be active for assigned and active trips. Tracking should stop when the trip is completed, cancelled, or closed, unless legally required or operationally necessary to retain the last known location.

Organisations using NIMRYX.AI are responsible for notifying drivers and obtaining any required consent or legal authorisation before tracking driver location.

Drivers must be clearly informed that location may be collected while a trip is active, including background location if enabled.

1.5 Google Maps / Navigation

NIMRYX.AI may allow drivers to open third-party navigation applications such as Google Maps, Apple Maps, Waze, or other map providers. These services are operated by third parties and are subject to their own terms and privacy policies.

NIMRYX.AI is not responsible for navigation errors, road closures, traffic conditions, route accuracy, or third-party map decisions.

1.6 AI Document Extraction

NIMRYX.AI may use AI or OCR tools to read, classify, rename, extract, summarise, or structure uploaded documents such as invoices, packing lists, customs documents, proof of delivery, fuel receipts, toll receipts, permits, driver documents, and vehicle documents.

AI extraction may be inaccurate or incomplete. Users must review and verify extracted information before relying on it for customs, billing, legal, financial, compliance, or operational purposes.

NIMRYX.AI does not guarantee that AI-generated outputs are complete, correct, legally compliant, or accepted by any authority.

1.7 Job Costing and Toll Estimates

NIMRYX.AI may estimate tolls, fuel costs, border charges, customs costs, port costs, parking, driver allowances, waiting charges, detention, repair, and other expenses.

Auto-detected expenses, including tolls and route costs, should be treated as pending until approved by an authorised office/admin user.

Toll rates, government fees, port charges, customs charges, road charges, and taxes may change. The organisation is responsible for verifying all amounts before invoicing customers, reimbursing drivers, or closing job costing.

1.8 Customer and Shipment Data

Users are responsible for the accuracy and legality of all shipment, cargo, driver, vehicle, customer, consignee, shipper, transporter, and document information entered into NIMRYX.AI.

You must not upload unlawful, fraudulent, misleading, confidential, or third-party data unless you have the right to do so.

1.9 Acceptable Use

You must not use NIMRYX.AI to:

  • Break any law or regulation
  • Track a person without lawful authorisation
  • Upload false, forged, illegal, or misleading documents
  • Interfere with customs, transport, tax, or government processes
  • Send spam, abuse, threats, or harassment
  • Attempt to access another tenant’s data
  • Reverse engineer, attack, overload, scrape, or disrupt the platform
  • Use the system for unlawful surveillance
  • Bypass access controls or security systems

1.10 Third-Party Services

NIMRYX.AI may integrate with third-party services such as cloud hosting providers, database providers, map providers, messaging providers, WhatsApp/SMS gateways, AI providers, payment providers, email providers, and analytics providers.

Third-party services are not controlled by NIMRYX.AI. Their availability, accuracy, pricing, and data practices are governed by their own terms.

1.11 Availability and Support

NIMRYX.AI aims to provide reliable service but does not guarantee uninterrupted access. The platform may be unavailable due to maintenance, upgrades, internet issues, third-party outages, cyber incidents, or force majeure events.

Support is available through: nimryxai@outlook.com

1.12 Intellectual Property

NIMRYX.AI, including its software, design, workflows, AI logic, user interface, branding, databases, reports, and documentation, is owned by NimryxAi Technologies or its licensors.

Users may not copy, resell, sublicense, reproduce, modify, or create competing services using NIMRYX.AI without written permission.

Customer data remains owned by the customer or the lawful data owner.

1.13 Confidentiality

Each party must protect confidential business, operational, customer, pricing, route, cargo, driver, transporter, and system information received through NIMRYX.AI.

Confidential information must not be disclosed except where required for the authorised use of the platform, legal compliance, or with written permission.

1.14 Limitation of Liability

To the maximum extent permitted by law, NIMRYX.AI and NimryxAi Technologies are not liable for indirect, incidental, special, consequential, punitive, or loss-of-profit damages.

NIMRYX.AI is not responsible for:

  • Driver delays
  • Route changes
  • Traffic conditions
  • Toll changes
  • Customs delays
  • Border delays
  • Port congestion
  • Incorrect user-entered data
  • AI extraction errors
  • Third-party map or messaging failures
  • Customer billing errors caused by unverified cost data
  • Losses caused by unauthorised account access due to user negligence

1.15 Suspension and Termination

NIMRYX.AI may suspend or terminate access if a user or organisation violates these Terms, fails to pay fees, misuses the platform, creates security risk, or uses the platform unlawfully.

Upon termination, access may be disabled. Data export may be provided subject to account status, technical feasibility, and legal requirements.

1.16 Governing Law

These Terms are governed by the laws of [United Arab Emirates / Insert Jurisdiction].

Disputes shall be handled by the courts of [Dubai / Abu Dhabi / DIFC / ADGM / Insert Jurisdiction], unless another dispute process is agreed in writing.

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© 2026 NIMRYX.AI / NimryxAi Technologies. All rights reserved.
NIMRYX.AI is a logistics technology platform for trip management, movement tracking, document handling, AI extraction, and job costing. Company registration and trade licensing are currently in progress.
Legal, privacy, and support contact: nimryxai@outlook.com